Contact
Write to us. A person reads it.
There is no ticket queue and no chatbot in front of us. Two ways in: email for anything about your account, your subscription or your broadcast, and the form below for a bug or a feature request.
Account, billing, anything urgent
Write from the address on your account and we can look it up straight away. Expect a reply within one working day, usually sooner. We are one small company in Denmark, on Central European Time, so late nights are covered more often than office hours are.
Live right now and stuck? Put LIVE at the front of the subject line and it goes to the top of the pile.
support@libertyhud.comBug or feature request
The public form. No account needed.
Report a bug or ask for a feature without signing in to anything. Pick bug or feature, set the severity, tell us what you did and what happened instead, and leave an email only if you want an answer back.
It lives on ferdinand.gg, which is our own infrastructure. The Ferdinand.GG name in its footer is the same company as the one at the bottom of this page.
Open the bug and feature formTry these first
Most of what arrives in the inbox is already answered somewhere, and reading it is faster than waiting for us.
Who you are writing to
Ferdinand Holdings ApS
Sagasvej 2 A, 2. tv, 1861 Frederiksberg C, Denmark
CVR 46627741 · Anpartsselskab (ApS), registered in Denmark
Director: Frederik Ferdinand Duelund Madsen · support@libertyhud.com
Support is email only. We do not offer a service level agreement; section 12 of the terms of service is the formal version of the line above.